Find Register for Access Returns Policy Terms Privacy
Welcome, . Please choose which area you would like to access.
Note: we don't offer online ordering from here, please contact your local distributor.
Pro Stylists

Return Policy

Zerran Products are warranted against manufacturing defects. If a manufacturer's defect is found, please return to point of purchase for replacement of the same product within 14 days of receipt.

We cannot accept return of any product, opened or unopened, that has passed the product's expiration date.

Returns are accepted provided the goods are unopened, unused and in a re-saleable condition. By this we mean all packaging, cellophane wrapping and tamper resistant seals are intact. Returned product will be given account credit only. No damaged, opened or partially used product will be accepted for a return.

A 20% re-stock fee will be assessed at the time of return and charged against allowed returned product credit. No cash refunds will be issued.